The app is not working properly.

If the app won’t launch, data downloads do not progress, the app frequently freezes, force closes, or otherwise behaves unstably, please check the following:... Display Details

I experienced graphic and/or voice er...

If you experience image display or voice playback issues in the game, the following steps may help to resolve them: From the title screen, select “Resource ... Display Details

There is a connection error/the game ...

If you cannot play the game due to a connection error, please check the following. ・Check your internet connection ・Turn the airplane mode On / Off ・Reboo... Display Details

Even if the app starts, it crashes im...

If you are unable to launch the app (if this page is displayed repeatedly, or if you see ErrorReport), please check the following: ◆ Check the settings for ... Display Details